The Fine Print 



2. Returns, Warranty, Exchange


FAQ


Q: When is my order shipped?


A: Most orders placed before 12:00pm EST on Monday through Friday are processed the same day. Orders placed after 12:00pm EST are processed on the next business day. In most cases, your order is shipped within 24 hours.


Q: How long will it take to get my order?

A: Orders are shipped via USPS Priority and will be delivered in 2-3 working days to most addresses in the continental United States. Additional delivery time may be needed for some addresses. Please check the tracking number that is provided in the confirmation email. 


Q: How can I track my order?

A: Once the order is confirmed an email will be sent that contains your order number, details, and USPS Priority tracking number.


Q: Where is my package?

A: Please use the tracking number provided in the confirmation email to get updates on the location of your order.


Q: How do I enter my promotion/discount code?

A: During checkout, enter your code into the box labeled "Promo/Discount".


Q: Where do you ship?

A: We ship worldwide from our warehouse in Ohio. Please review our shipping regions and costs below. "Order" refers to the Product Subtotal, and does not include taxes.